SmartSolve Technology Platform

Pilgrim Quality Solutions SmartSolve solution provides a Web-based platform to deliver overarching, top-down, integrated compliance management that connects into your existing, back-end quality management systems to track and manage all of your quality events.

Microsoft's .NET® architecture provides a strong, open foundation for Pilgrim Quality Solutions's web-based solution. This framework enables Pilgrim to build solutions for global, multi-site organizations that share common data, as well as organizational or site level process configuration. It also enables aggregated reporting an analysis.

Information and transactions are made available to mobile and desktop devices through a secure connection. The combination of XML and Web Services provides a reliable application and data integration methodology across the entire enterprise.

Fully Customizable and Extensible data models, forms, and workflows

UML Model with underlying Relational Data Storage

Extensible Data Schema - Custom Fields

Multi-tiered System (UI Layer, Biz Layer and Database Layer)

Multi-organizational System

Organizational level, Role-based Security

Universal Date and Time Handler (UTC)

SmartSolve's fully customizable, browser-based interface enables users to access the system from any computer, via the Internet. Since SmartSolve is a zero-client solution, there is no client software to install and maintain - speeding implementation and system growth. The intuitive interface promotes user acceptance and is easily customizable to match your business needs.